There are many examples including instances the claimant experienced, where Mr. Shanks used his position as a manager to create an unpleasant environment for owners. This seems to have been done to those who would speak out about the way the site was being run, unfortunately, because he was allowing many people to breach the contracts and site rules the intimidation would work and people would back down through fear of the consequences. 

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During the time the claimant initially fought back against not being able to sublet the unit, gas bottles for the unit were mysteriously being emptied, causing expense to replace them. Was this a tactic used to make his life difficult?